Pricing & Plans | First Connect Global

First Connect Global — Pricing & Plans

Go live in 72 hours.

You keep your tools and control, we own delivery and QA. Month to month, no setup fees.

72-Hour Launch
Performance Guarantee
AI-Powered Response
1

Day 0

Intake & Access

2

Day 1-2

Training & Shadowing

3

Day 3

Go Live

Our Performance Guarantee

If performance misses target for two consecutive weeks, we replace at our cost. Simple.

Managed CX Team

$1,999/mo

160 hours/month · 1 dedicated agent · U.S.-hours coverage · Daily QA

White-glove CX that feels like your in-house team. We work in your tools with daily QA, a performance guarantee, and clear SLA targets.

  • 1 dedicated full-time agent (8-hr coverage)
  • Targets: FRT < 2 min, CSAT > 85%
  • Daily QA & weekly performance reports
  • Full integration with your tools (Helpdesk, etc.)
  • Month-to-month, no setup fees

Need 24/7 coverage? Add a second agent for $1,999/mo.

Managed SDR Team

$4,999/mo

(Typically 20–40% less than comparable agency plans, ~35–45% vs in-house.)

Our complete, AI-enhanced outbound engine. We build your lists, write your copy, and book 20-40 qualified meetings per month.

  • 1 FT + 1 PT SDR (240 hrs/month)
  • AI voice answers warm leads in < 15 min, human SDR handoff
  • Tech stack included (~$900/month value)
  • Target: 20–40 qualified meetings/month*

*Targets vary by ICP, market and channel mix.

Managed Ops Team

Starting at $6,499/mo

(Bundles include a 10% discount)

Fully customizable. You design the perfect pod (CX, SDR, VA), and we build, train, and manage it under one unified strategy.

  • Cross-functional (CX, SDR, VA)
  • 24/7 CS coverage (based on goals)
  • Personal / Executive Assistant support
  • Centralized QA & reporting
  • Unified strategy & management
Request a strategy call

How We Compare

Based on public pricing and typical tool costs, updated Q4 2025. Ranges vary by role, region and scope.

Monthly Cost (SDR)

$4,999 (for 1.5 SDRs)

vs. $6,000 - $8,000+ for 1 SDR at other agencies or in-house.

Monthly Cost (CX)

$1,999 (for 1 Agent)

vs. $2,500–$4,000+ at agencies; $4,500+ loaded in-house.

Tech Stack

Included (~$900/mo value)

vs. an extra $900 - $1,200/mo cost with other solutions.

Contract

Month-to-month

vs. 3-12 month minimums required by most agencies.

Warm Lead Response

< 15 min (AI + Human)

vs. 24-48 hours (which loses 90% of qualified leads).

Year 1 Savings (SDR)

Up to $36k+ (vs. In-House)

(Up to $13.5k more than other agencies)

Year 1 Savings (CX)

Up to $30k+ (vs. In-House)

(Up to $6k more than other agencies)

*Competitor rates based on publicly available pricing from common BPO & SDR agencies as of 2025.

Request a Quote | First Connect Global

Get your custom plan in 24 hours.

Our management team will personally review your request and reply within 24 hours with a tailored quote and launch plan.

Month-to-month • 72-hour launch • Replacement guarantee

Prefer a quick strategy call?

Skip the form and book a 15-minute discovery call to discuss your goals directly with our founder.

Book 15 min
Why work with us?
  • 72-hour launch guarantee — We go live fast or you don't pay
  • Performance guarantee — If quality slips, we replace at our cost
  • Founder-reviewed quotes — No sales reps, no runaround
What's driving this request?
72-hour pilot launch • Managed teams from $1,999/mo • No contracts. See your quote?