First Connect Global — Pricing & Plans
Go live in 72 hours.
You keep your tools and control, we own delivery and QA. Month to month, no setup fees.
Day 0
Intake & Access
Day 1-2
Training & Shadowing
Day 3
Go Live
Our Performance Guarantee
If performance misses target for two consecutive weeks, we replace at our cost. Simple.
Managed CX Team
$1,999/mo
160 hours/month · 1 dedicated agent · U.S.-hours coverage · Daily QA
White-glove CX that feels like your in-house team. We work in your tools with daily QA, a performance guarantee, and clear SLA targets.
- 1 dedicated full-time agent (8-hr coverage)
- Targets: FRT < 2 min, CSAT > 85%
- Daily QA & weekly performance reports
- Full integration with your tools (Helpdesk, etc.)
- Month-to-month, no setup fees
Need 24/7 coverage? Add a second agent for $1,999/mo.
Managed SDR Team
$4,999/mo
(Typically 20–40% less than comparable agency plans, ~35–45% vs in-house.)
Our complete, AI-enhanced outbound engine. We build your lists, write your copy, and book 20-40 qualified meetings per month.
- 1 FT + 1 PT SDR (240 hrs/month)
- AI voice answers warm leads in < 15 min, human SDR handoff
- Tech stack included (~$900/month value)
- Target: 20–40 qualified meetings/month*
*Targets vary by ICP, market and channel mix.
Managed Ops Team
Starting at $6,499/mo
(Bundles include a 10% discount)
Fully customizable. You design the perfect pod (CX, SDR, VA), and we build, train, and manage it under one unified strategy.
- Cross-functional (CX, SDR, VA)
- 24/7 CS coverage (based on goals)
- Personal / Executive Assistant support
- Centralized QA & reporting
- Unified strategy & management
How We Compare
Based on public pricing and typical tool costs, updated Q4 2025. Ranges vary by role, region and scope.
*Competitor rates based on publicly available pricing from common BPO & SDR agencies as of 2025.